What should I do if I think I have a gambling problem?

Contact us through rtp998's 24/7 Live Chat — our support team is ready to help in Myanmar language. You can also email support@rtp998.org to request protection tools. Any requested tools will be applied right away.

21+ · Responsible Gambling

Play responsibly and safely at rtp998

Gambling should be for entertainment only. rtp998 provides a full set of tools and services that put players' wellbeing and safety first.

Gambling should be for fun

rtp998 is an entertainment gaming platform for Myanmar players. Our goal is for every player to enjoy both fun and safety at the same time. We understand, however, that gambling can go beyond entertainment and become a problem. That is why rtp998 provides tools, limits, and support services to protect players.

Set a time limit for your play and stay within an amount you can afford to lose. Remember that gambling is not a way to earn income — it is for entertainment only. This platform is open to players aged 21 and above only.

21+

For players aged 21 and above only

Every player who accesses the rtp998 platform must be 21 or older. Anyone under that age is not permitted to use this service. Under no circumstances is it allowed to let an underage person gamble.

Player protection tools

rtp998 provides these tools so every player can stay in control.

Deposit Limit

You can set your own daily, weekly, or monthly deposit limit. This helps you avoid spending more than you intend to.

Financial Control

Time-Out

You can request a Time-Out for a break lasting between 24 hours and 30 days. Your account will only reopen once that period has ended.

Play Time Control

Self-Exclusion

If you feel you are facing a gambling problem, you can close your account. Once closed, it cannot be reopened until the set period has ended.

Protection

Play Time Reminder

You can set an alert in advance to remind you how long you have been playing. Use it to check your play time and decide whether to continue or stop.

Alert

Loss Limit

You can set your own loss limit for a chosen period. Once you reach that limit, you will not be able to continue playing.

Money Control

24/7 Support Service

Whatever issue you have related to gambling, our Burmese-language Live Chat is available around the clock to help you.

Service

Check if you have a gambling problem

The questions below are here to help you check yourself. If you answer "yes" to one or more of them, we encourage you to reach out for our support.

This check is not a medical assessment — it is simply a guide for self-reflection. For further information, contact us at [email protected].

Do you find it hard to stop playing even when you think about it?
Are you having arguments with family or friends because of gambling?
Do you feel you have to keep playing to win back money you have lost?
Are you going over your gambling budget and borrowing money?
Are you hiding your gambling from family or your employer?
Is gambling affecting your sleep, meals, or work?
Do you want to stop gambling but feel like you cannot?

How to request responsible gambling tools

There are easy ways to request responsible gambling tools at rtp998. Our support team is ready to help you with any of these services promptly.

Via Live Chat

Log in to the platform, open Live Chat, and type "responsible gambling tools". Our support team will assist you quickly. Available 24/7.

Contact by Email

You can send an email to [email protected] to request responsible gambling tools. This option is best for those who prefer private communication.

Self-Service via Account Settings

Guidelines for playing safely

Keep these principles in mind every day to help keep gambling as entertainment.

Set a budget before you play and do not go beyond that amount.
Do not chase your losses by continuing to play hoping to win it back.
Do not gamble expecting it to be a source of income — it should be entertainment only.
Limit your play time and make spending time with family and loved ones a priority.
Avoid playing when you are drinking or feeling emotionally stressed.
Never play with borrowed money or money you cannot afford to lose.

Don't hesitate to reach out for help

If you feel that gambling is affecting your daily life, finances, relationships, or health — contact us without delay.

The rtp998 support team is available 24/7 in Myanmar language via Live Chat and at [email protected] to help you.

We are here to help you deal with gambling problems. Any protection tool you request will be applied immediately.

Love the game,
but play it safe

To learn more about the responsible gambling tools available at rtp998, visit our FAQ or try the practice games.

View FAQ Log in to rtp998 Slots games

Questions about responsible gambling

Here is a collection of questions players ask most often.

Log in to rtp998 and go to Account Settings, then open the "Gambling Limits" section. There you can set daily, weekly, and monthly deposit limits and loss limits. If you need help, contact us via Live Chat.

Self-Exclusion is a service that lets a player request to close their rtp998 account for a set period. Once closed, neither the player nor our team can reopen it until that period has ended. Players who wish to request this service can contact us via Live Chat.

A Time-Out is a short break lasting between 24 hours and 30 days, after which your account reopens automatically. Self-Exclusion is for a longer period and cannot be reversed immediately after it is applied. If gambling is an ongoing problem, we recommend choosing Self-Exclusion.

Contact us through rtp998's 24/7 Live Chat — our support team is ready to help in Myanmar language. You can also email [email protected] to request protection tools. Any requested tools will be applied right away.

rtp998 can verify a player's age using their national registration card or citizenship identity card. If a player is found to be under 21, their account will be closed immediately and any deposits will be refunded. This measure is in place to keep players safe.

If you want to lower your limit, the change takes effect immediately. If you want to raise it, there will be a waiting period of 24 hours to 7 days, during which the original limit stays in place. This approach reduces the chance of losses caused by snap decisions.

Games you can play safely at rtp998

Enjoy these games for fun with responsible gambling practices.