rtp998 Privacy Policy
This page explains in full how rtp998 collects, stores, uses, and protects your personal data.
Introduction — Policy Statement
rtp998 treats the personal data security of Myanmar players as a matter of the highest importance. This Privacy Policy has been written to clearly explain these practices to all players who use the rtp998.org website and its related services (the "platform").
By using this platform or registering an account, you are considered to have accepted the terms and procedures set out in this policy. Please read this policy carefully.
To be clear: we will never sell a player's personal data to third parties for any reason. We handle your data only to deliver our services to you.
Last updated: 30 October 2026
Types of data we collect
Registration Data
Includes the name, date of birth, phone number, and email address you provide when opening an account.
Financial Data
Includes deposit and withdrawal transaction records and payment records for KBZPay, Wave Money, AYA Pay, and CB Pay.
Technical Data
Includes IP address, browser type, device model, login times, and activity logs on the platform.
Gaming Records
Includes games played, bet amounts, win records, and bonus usage records.
Communication Records
Includes Live Chat conversation records, complaints, and service requests.
Cookies and Tracking
We use cookies and similar technologies to record login sessions and save your preferences.
How we collect data
We obtain your personal data through the following methods —
- Data you provide directly when registering an account
- Technical data automatically recorded while you use the platform
- Financial confirmations received from payment service providers
- Information Provided During Customer Service Interactions
Purposes for Which Information Will Be Used
rtp998 uses the personal information you provide only for the purposes listed below. It will not be used for any other purpose outside of these.
1. Account Management
Your personal information is used to open, verify, and secure your casino account. Without this, we cannot provide safe and reliable service on the platform.
2. Financial Transaction Processing
Your information is used to carry out the necessary checks and maintain records for deposits and withdrawals made through KBZPay, Wave Money, AYA Pay, and CB Pay.
3. Customer Support
Your communication records are needed to provide support via 24/7 Live Chat and email. Having a history of previous contacts allows us to resolve issues faster.
4. Responsible Gaming Measures
Your information is used to review playing patterns and strengthen problem-prevention and responsible gaming policies.
5. Security and Fraud Prevention
Technical data is used to detect and prevent suspicious activity, unauthorized account access, and financial fraud.
6. Legal Compliance
Records are retained where necessary to comply with applicable laws and regulations.
Policy on Sharing with Third Parties
rtp998 will never sell, rent, or trade your personal information to any third party.
However, we may share limited information with partners where necessary to deliver our services in the following cases —
- Payment Service Providers: Payment service providers such as KBZPay, Wave Money, AYA Pay, and CB Pay will receive only the information needed to confirm financial transactions.
- Security Verification Service Providers: We partner with these providers for identity verification and fraud prevention activities.
- Legal Obligations: If we are required to disclose information due to a legal request, we will act in accordance with the law, not in breach of it.
Every partner is bound by a data protection agreement that aligns with our privacy policy, and they are accountable for keeping your information secure.
Cookies and Tracking Technology
What Are Cookies?
Cookies are small files stored in your browser that help the platform remember your preferences and session history.
What Do We Use Cookies For?
- Essential Cookies: Used to maintain your session while you are logged in and to keep the platform running normally.
- Functional Cookies: Used to save your language choice and platform preferences.
- Analytics Cookies: Help us understand how the platform is used so we can improve service quality.
Can You Refuse Cookies?
You can limit or delete cookies through your browser settings. However, please note that if essential cookies are disabled, some features of the platform may not work properly.
Data Retention Period
We retain your personal information for set periods according to the following guidelines —
- Active Account: Necessary information is retained for as long as your account remains open.
- Closed Account: Information will be retained for a reasonable period after account closure to meet legal obligations and resolve any disputes.
- Financial Transaction Records: Records related to payments are kept for a period in line with legal requirements.
- Communication Records: Customer service communications may be retained for an extended period to maintain service quality and allow verification.
Personal information that is no longer needed for its original purpose is deleted securely.
Personal Information Security Measures
rtp998 uses modern security technologies to protect your personal information. These measures include —
- SSL/TLS Encryption: Data transmitted between the platform and your browser is encrypted with SSL, so it cannot be intercepted and read.
- Data Server Protection: Servers storing personal information are protected 24 hours a day, 7 days a week, with strict access controls in place.
- Account Verification: Every change to personal information goes through a thorough authentication check.
- Staff Access Restrictions: Only a strictly limited number of staff can access personal information, and those staff receive data protection training.
- Regular Audits: Regular checks are carried out to identify any security vulnerabilities.
Even with these technical protections in place, no one can guarantee complete freedom from any external breach. We therefore also ask you to use strong password practices to protect your account.
Player Rights
Right to Access
You can request to know what personal information we hold about you. Once your identity is verified, we can provide you with a copy.
Right to Correction
You can request that inaccurate or incomplete personal information be corrected. We will make the correction promptly.
Right to Deletion
You can request that your personal information be deleted. We will do so except for records we are required to retain by law.
Right to Object
You have the right to object to our use of your personal information for any particular purpose. If there is a valid reason, we will review it.
Right to Portability
You have the right to receive the personal information you have provided in a structured, commonly used format.
Right to Restriction
You can request that we restrict the processing of your personal information while we are reviewing your request.
To exercise any of these rights, send a detailed email to [email protected] or contact us through 24/7 Live Chat. We will respond as quickly as we can.
Protection of Minors Under 21
rtp998 provides services to users aged 21 and above only. We do not knowingly collect, use, or store personal information of anyone under the age of 21 on any of our platforms.
Age verification is carried out during account registration, and any account found to belong to a person under 21 will be closed and their personal information removed.
If you become aware that a minor has provided personal information on this platform, please contact us immediately at [email protected].
Policy Updates and Notification
rtp998 may update this Privacy Policy from time to time. If any update involves significant changes, players will be notified in advance. Notification methods may include —
- Posting a notice in a prominent location on the platform
- Sending a notification to your registered email address
Continuing to use the platform after any changes have been made will be taken as your acceptance of the updated policy. If you do not agree with the changes, please contact us and we will assist you.
Contact Us
If you have any questions about this Privacy Policy or any concerns about how your personal information is handled, please contact the rtp998 customer support team —
- Email: [email protected]
- Live Chat: 24/7 Live Chat on the platform (Myanmar language)
Our customer support team handles privacy-related inquiries as a priority and will respond as quickly as possible.